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How positive are attitudes to design within the business?
Level 1
Design is viewed as a cost rather than as an investment
by a majority of employees
Level 2
Design investment is tolerated as a necessary evil by most
employees, but is always seen as someone else's responsibility
Level 3
A majority of employees recognise that design investment
is important and are willing to contribute to the development
and implementation of design solutions within the business
Level 4
Everyone in the business understands that investment in
design is essential and works as a team to champion design
in all business activities
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